Terms of Service

Last updated: August 22, 2024

1. Acceptance of Terms

By accessing our services, you agree to be bound by these Terms of Service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws.

2. Service Description

SignalBoost UAE provides professional signal enhancement services, including:

• Wi-Fi network optimization and deployment
• Cellular signal amplification systems
• Network infrastructure installation and maintenance
• Signal coverage assessment and monitoring
• Technical support and troubleshooting
• Equipment maintenance and upgrades
• Custom solution design and implementation

3. Service Agreement Terms

Our service agreements include:

• Initial site survey and assessment
• Custom solution design and proposal
• Professional installation and configuration
• System testing and optimization
• Ongoing maintenance and support
• Performance guarantees and warranties
• Emergency support services

4. Equipment and Installation

Regarding equipment and installation:

• All equipment remains our property unless explicitly purchased
• Installation follows UAE telecommunications regulations
• Equipment meets international safety standards
• Regular maintenance is included in service agreements
• Unauthorized modifications void warranties

5. Client Responsibilities

Clients must:

• Provide accurate site information
• Ensure site access for installation and maintenance
• Report issues promptly
• Maintain power supply to equipment
• Prevent unauthorized system modifications
• Follow usage guidelines

6. Service Warranty

Our warranty covers:

• Equipment manufacturing defects
• Installation workmanship
• System performance as specified
• Regular maintenance services
• Technical support response

7. Payment Terms

Payment terms include:

• Initial installation fees
• Monthly or annual service charges
• Equipment costs if applicable
• Maintenance and support fees
• Additional service charges as agreed

8. Termination

Service agreements may be terminated:

• By mutual agreement
• For breach of terms
• Non-payment of fees
• Regulatory requirements

9. Limitation of Liability

Our liability is limited to:

• Direct damages from service failures
• Equipment warranty coverage
• Statutory requirements

10. Contact Information

For service-related inquiries:

Phone: +971-50-485-0414
Email: [email protected]
Address: 35 King Faisal Street, Sharjah, United Arab Emirates